Writing
Thoughts on eCommerce, AI, and the future of retail.
Agentic Commerce: What It Is — and Why Business Leaders Need to Pay Attention Now
A fundamental shift in how consumers discover and purchase products is underway. Here is what agentic commerce means, why it matters, and how to prepare.
2025
Agentic Commerce — Part 2
The Architecture of Agentic Commerce: Technical Readiness for the Autonomous Future
Part 2 of the Agentic Commerce series. Moving beyond strategy into the data architecture, payment protocols, and organisational shifts that will define the next era of retail.
2025