Francis Baloyi

Francis Baloyi

eCommerce Strategist · Founder · Photographer

More than seven years building and scaling eCommerce operations across South Africa. Currently running Saleleni, the consultancy I founded to bring senior expertise directly to mid-market retailers and providing eCommerce leadership to Leroy Merlin South Africa, number 3 home improvement company in the world.

Experience

Founder & Lead Consultant

Saleleni

2025 — Present

South Africa's Specialist eCommerce and AI consultancy. Helping businesses convert more, rank in AI search, and prepare for agentic commerce.

eCommerce Leader

Leroy Merlin South Africa

2018 — Present

Led end-to-end eCommerce operations. Delivered 40% increase in online revenue, 20% growth in order volume, and 15% conversion rate improvement through AI personalization tools. Launched SA's first DIY eCommerce app and SA's first retail media network.

Key Achievements

  • 40% online revenue increase — Leroy Merlin SA
  • 32% purchase uplift via AI-powered personalisation
  • 15% conversion rate improvement through Dynamic Yield
  • SA's first DIY eCommerce app (Leroy Merlin)
  • SA's first retail media network

Areas of Expertise

Conversion Rate OptimisationAI Strategy & ImplementationeCommerce StrategyRetail Media NetworksPaid Media & SEOMarketplace OptimisationGoogle AnalyticsDigital TransformationTeam LeadershipAgile Project Management

Certifications & Training

Google Analytics CertificationSkillshop
Dynamic Yield Personalization ExpertDynamic Yield
Google Project Management CertificateCoursera
Agile Project ManagementGoogle
Fundamentals of Digital MarketingGoogle

Education

IBM RAG and Agentic AI Professional Certificate

IBM

2026 — Present

Advanced Diploma in Digital Marketing

Shaw Academy

2018

Software Engineering Bootcamp

HyperionDev

2019 — 2020

BSc Biochemistry and Botany

University of Johannesburg

2014 — 2016

Get in Touch

t.francisbaloyi@gmail.com

Sandton, Johannesburg, South Africa